Data Reliability: How Lineage Technology is Reducing Errors and Improving Inventory Accuracy
March 05, 2025
In the fast-moving, dynamic world of supply chain logistics, cold storage warehouses are essential hubs. In those hubs, accuracy in the pallet receiving process is critical. Every pallet entering a cold storage facility must be properly identified, recorded and placed in inventory. Yet, manual receiving processes can be prone to human error, mislabeling and inconsistencies, especially with the lack of standardization in 3PL warehouses. Customers have different labeling formats, barcodes and packaging, making consistency a challenge. These inaccuracies can lead to shipping errors, inventory discrepancies and supply chain delays down the line.
Lineage Eye was developed with accuracy in mind. By leveraging AI-powered computer vision technology, Lineage Eye automates receiving and helps ensure accuracy from the start. By capturing detailed images, extracting important data about products and customers and flagging errors and inconsistencies in real-time, Lineage Eye helps prevent costly mistakes before they become a problem. This proprietary system is helping improve accuracy and reimagine how modern cold storage warehouses operate.
Want to see how Lineage Eye helps improve inventory accuracy?
Solving Inventory Accuracy Challenges in Cold Storage Receiving
Cold storage automation presents many unique opportunities and challenges. Some of the biggest opportunities are in the way we build warehouses and store pallets. Unlike traditional warehouses, the crane systems in automated cold storage warehouses aren’t limited by forklift height constraints, allowing storage space to be built taller and more densely packed. These opportunities, however, come with new challenges: limited dock space and a greater need for accuracy.
While storage capacity increases, the initial dock space stays the same, meaning we need to find a way to streamline how products enter the warehouse. It’s that first step into the warehouse that helps determine how well the entire warehouse functions.
Receiving errors and delays at the dock can cause ripple effects throughout our customers’ supply chains. To make the receiving process more efficient and less prone to human error, automation was the answer—and Lineage’s Data Science team took on the challenge.
Brian Leahy, Staff Data Scientist on Lineage’s Data Science team, was given a broad but clear task: automate receiving. The challenge? No one in the industry had done it before. Working closely with warehouse operators, Network Operations team and in-house technology product teams, the Data Science team engineered an innovative solution tailored to the realities of cold storage logistics. Lineage Eye was born—a proprietary system that leverages AI-powered computer vision technology to bring speed, accuracy and efficiency to warehouse receiving.
How Lineage Eye Works – AI, Computer Vision & Real-Time Automation
Lineage Eye is more than just a pallet scanner—it’s an intelligent automation system that seamlessly plugs into the warehouse environment. Here’s how it works:
- Automated Photo Capture – Pallets enter a Lineage Eye facility and pass through a photo booth-style system that captures 13 high-resolution images from multiple angles.
- AI-Powered Computer Vision – Using advanced object detection, barcode scanning and OCR (Optical Character Recognition), Lineage Eye extracts information, including:
- Lot codes and batch numbers
- Product details and expiration dates
- Pallet configuration and case counts
- Automated Error Detection – The system flags discrepancies in received inventory compared to customer shipment data, allowing issues to be quickly corrected before pallets enter storage.
- Seamless Integration – Lineage Eye connects with LinOS (Lineage’s Warehouse Management System) and the UFO App (Unidentified Frozen Object system), providing real-time visibility and accuracy checks.
Want to see Lineage Eye’s accuracy improvement in action?
How Lineage Eye Benefits Customers & Warehouse Operations
The impact of Lineage Eye goes beyond just automation—it delivers measurable improvements in efficiency, accuracy and compliance:
- Enhanced Inventory Accuracy – The system helps reduce the risk of mislabeled or miscounted products entering the system, ensuring more precise inventory tracking.
- Faster Receiving & Throughput – Lineage Eye enables warehouse teams to process shipments more efficiently, helping to keep up with demands.
- Improved Compliance & Traceability – By capturing photo documentation of every pallet received, Lineage Eye makes audits and recall tracking easier and more reliable.
- Optimized Labor Efficiency – Warehouse team members spend less time manually scanning and entering data, allowing them to focus on more critical tasks.
Looking Ahead: Driving Innovation in Cold Chain Logistics
As cold chain logistics continue to evolve, Lineage teams continue to innovate with accuracy and efficiency as top priorities. By working closely with warehouse teams and customers, Lineage continues to identify opportunities to refine and optimize warehouse and supply chain operations while improving overall accuracy.
Lineage Eye represents an ongoing effort to improve warehouse receiving accuracy, reduce inefficiencies and enhance supply chain operations. The collaboration between technology experts and frontline warehouse teams helps ensure that Lineage Eye continues adapting and evolving to meet industry needs.
