One platform. Clearer decisions. Better coordination.
Built for day-to-day execution, Lineage Link® is Lineage’s customer platform that provides real-time visibility into inventory, orders and appointments across select facilities, giving your team one clear operational view.
With Lineage Link, you can:
- View inventory in one place – without chasing updates
- Track order and shipment status in real time
- Schedule pickups and deliveries where enabled
- Run reports that support customer communication
- Identify potential shortages and constraints earlier
- Reduce manual back-and-forth across teams
See Lineage Link® in action
A quick look at how customers use Lineage Link® to monitor inventory, manage appointments and run reports across their supply chain.
Designed for real-world cold chain operations:
Real-time inventory insight
View inventory, orders and shipment status across select Lineage facilities in one shared platform.
Streamlined scheduling and coordination
Align carriers, facilities and teams through integrated scheduling tools.
Operational control
Manage orders and inventory holds directly in the platform.
Lineage Link® scales with you — from growing teams to global networks
As your business grows, your visibility needs grow with it. Lineage Link® scales alongside your operation.
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Early-stage / Scaling businesses
Gain structure without adding complexity
When your systems are still evolving, Lineage Link® becomes your operational command center.
With Lineage Link®, you can:
- View inventory in one place
- Track orders and shipments in real time
- Schedule appointments where enabled
- Run reports to support customer communication
- Spot shortages sooner
- Enterprise-level visibility — without enterprise-level overhead.
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Regional operators
Align facilities and simplify coordination
Managing multiple markets requires clarity across locations.
With Lineage Link®, you can:
- Monitor inventory across facilities
- Identify availability issues faster
- Share consistent reporting across teams
- Improve scheduling coordination
- One shared view. Fewer operational blind spots.
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Global enterprises
Visibility that works within your ecosystem
Complex organizations need visibility that supports — not disrupts — existing systems.
With Lineage Link®, you can:
- Provide dashboard access for operational teams
- Support integration into existing environments
- Deliver cross-region reporting
- Expand as new integrations roll out
- Consistent visibility across the Lineage network — built to scale.
How to get started with Lineage Link®
Access scheduling, dashboards and support tools based on your role and region.
Schedule pickups and deliveries through the Lineage Carrier Public Scheduling portal.
Log in to view inventory, manage orders and run reports for US facilities.
Access your Lineage Link® dashboard for supported facilities outside the US.
Find step-by-step guides, FAQs and support resources for using Lineage Link®.
Frequently asked questions about Lineage Link®
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Lineage Link® is a unified supply-chain platform that connects Lineage’s network of warehouses and integrated transportation solutions to provide visibility, collaboration and self-service.
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Lineage Link® connects customers, carriers and Lineage team members in a single platform, improving visibility and coordination across the network. With real-time access to inventory, orders, shipments and scheduling tools, customers can quickly access the information they need and take action without relying on manual updates.
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Lineage Link® integrates with warehouse management systems (WMS) to keep scheduling, orders, inventory visibility and transportation data aligned across platforms. Appointment and order information flows directly into the facility’s WMS, helping ensure consistent data, fewer manual errors and more efficient operations.
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Lineage Link® provides real-time visibility into inventory across Lineage warehouses, including pallet and lot-level details, inventory holds, order status and shipment activity.
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Lineage Link® offers end-to-end visibility for domestic shipments booked through Lineage’s Integrated Solutions team, allowing customers to track shipments in real time and monitor key transit milestones.
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Yes. Carriers and customers can use Lineage Link® Public Scheduling to book inbound and outbound appointments directly, based on time slots set by each facility.
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Lineage Link® provides real-time visibility into inventory levels, helping customers adjust orders and respond more effectively to supply chain shortages.
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Lineage Link® provides customizable, real-time reports and dashboards that help customers track operational activity, monitor key performance indicators and stay informed through scheduled report updates.
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Lineage Link® is available at more than 200 facilities across eight countries, with additional locations being added as the platform continues to expand globally.
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Authorized users can access Lineage Link® through a customer-specific environment with administrator-managed permissions. Carriers can also use Lineage Link® Public Scheduling to book and manage appointments.
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To request access to Lineage Link®, contact the customer care team at your Lineage facility or your organization’s system administrator. After your account is created, you’ll receive an email invitation to set your password and log in.